Effective Date: May 18, 2025
Website: https://happyokapi.ca
1. Introduction
Happy Okapi Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and the personal information you provide to us in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, phone number, and mailing address.
- Order Information: purchase history, billing and shipping addresses.
- Payment Information: processed securely through third-party services (we do not store credit card data).
- Account Information: if you create an account, we may collect your login credentials.
- Browsing Data: such as IP address, browser type, device identifiers, and usage patterns through cookies and analytics tools.
We do not knowingly collect personal information from children under the age of 13.
3. How We Use Your Information
Your personal information may be used to:
- Process and fulfill your orders
- Provide customer support
- Improve our website and user experience
- Communicate with you about products, promotions, or updates (only with your consent)
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Service Providers: including hosting, shipping, email services, and payment processors
- Law Enforcement or Regulators: when legally required to do so
- Business Successors: in case of a merger, acquisition, or business transfer
We never sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
- Enhance user experience
- Measure website performance
- Provide personalized content and recommendations
You can manage your cookie preferences through your browser settings.
6. Data Security and Storage
We take appropriate technical and organizational measures to secure your data against unauthorized access, loss, or misuse. All personal data is stored on secure servers located in Canada or trusted jurisdictions.
7. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request corrections to your information
- Withdraw your consent to receive marketing communications
- Request deletion of your personal data (where legally permitted)
To make a privacy request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Happy Okapi Inc.
456 Banana Grove Road
Vancouver, BC V5N 1W1
Canada
Email: privacy@happyokapi.ca
Phone: +1 (604) 555-0248